The problem
The gap between an enquiry and a reply is where most trade work is lost, and it is widest exactly when you are busiest. Scheduling and quote-chasing then compete with the actual job for the same evening.
What we set up
Each one is described by what sets it off and what then happens — so you can check it rather than take it on trust.
Example scenario
All three are captured with scope and address, two are booked for estimates that week, and the third — clearly outside what you take on — is flagged so a person can decline it politely rather than ignoring it.
A worked example of how a run takes shape.
A session on how enquiries reach you now, which ones are missed, and what should happen instead.
The greeting, the questions asked and the routing rules, written down for you to change before anything is built.
Wired to your number, calendar and records, then tested end to end on a line that is not yours.
Live with a rollback path. We watch the first days of real enquiries and adjust against what people actually say.
Pricing
Plans start at $299 a month plus $299 setup, including 200 voice minutes. Cancel any month.
Where we work
Carrtel supports trades & contractors teams in Calgary, Airdrie, Cochrane, and Okotoks. Service delivery is remote: planning, setup, and ongoing support happen online or by phone, without requiring a local office visit.
Other industries
A short call to map where enquiries are being lost, and what it would take to close the largest one.