What we do

The online store. The work behind it.

Shopify systems for retailers, and automation for the conversations that keep local businesses moving.

I have an online store I take calls and bookings

01 / For local service businesses

Keep calls, bookings, and follow-up moving.

Most of the work happens in the minutes around the job: the call during a visit, the quote waiting on a reply, the booking that needs a reminder. These keep them moving.

AI receptionist

Included from $299/month

Answers the calls you cannot take, finds out what the caller needs, and sends you the details in writing.

Missed-call text-back

Included from $299/month

When you miss a call, a text goes out within seconds from your business number, so the conversation carries on.

Booking and reminders

Part of an automation plan

Enquiries turn into appointments in the calendar you already use, with confirmations and reminders sent for you.

Automation reporting

Add-on from $199/month

One simple report of what your systems did: calls answered, texts sent, bookings made, and what is still waiting.

See how calls and bookings work

02 / For Shopify store owners

Build, improve, or look after your online store.

A store is not finished at launch. It has to keep working on a phone, keep being easy for your own team to update, and agree with whatever ships your orders.

Free Shopify store review

Free

A practical first look at your store, what is getting in the way, and the clearest next step. Yours to keep.

Shopify fixes & theme updates

$250–$750

One clear problem on an existing store: layout fixes, theme edits, app conflicts, broken buttons, slow pages.

Store design and builds

From $900

A first store on a proven theme, a refresh of the one you have, or a store built around your brand.

Store refresh or redesign

$1,500–$3,500

A stronger homepage, product pages, collection structure and mobile experience for the store you already have.

Speed & conversion sprint

$500–$1,500

The parts of a store that affect sales: speed, the mobile experience, product pages, trust signals, cart flow and tracking.

Move to Shopify

$3,500–$6,500

Bring your products, customers, order history and Google traffic across from another platform.

Shopify integrations & automation

Quoted after a call

Make Shopify, stock, shipping and customer tools work together, and check that your sales and payouts add up.

Ongoing Shopify support

$149–$499/month

Monthly help with updates, fixes, store checks and small improvements, and someone to contact when something breaks.

See Shopify stores and support

03 / Marketing, through our sister brand

The traffic side is ClickSync.

SEO, Google Ads, social media, Google Business Profile management and performance advertising are run by ClickSync Marketing, our sister brand and a separate company. Carrtel builds the store and the systems behind it; ClickSync brings the customers to it.

Visit ClickSync Marketing

How they fit together

One company, two kinds of work.

The problem is the same in both: information being typed in twice, chased, or lost between one system and the next.

One record per customer

Both sides write to the same place, so a call, a booking and an order describe one customer rather than three.

The same way of working

Everything written down first, changes you can see before they go live, and someone watching after launch.

Priced separately

They are quoted and delivered separately. Neither is a bundle you have to buy to get the other.

Common questions

Shopify and automation services: common questions

If your question is not here, it is a good thing to open the call with.

Yes, and most people do. One thing — the phone line, or one problem on the store — is a normal starting point. It also shows both of us how working together goes before anything larger is agreed.

Often. We work in your own code and hand back changes they can read before anything goes live, so an existing developer stays in the loop rather than being worked around. If they would rather own the work, we plan it and hand it over.

They are two separate pieces of work with separate prices, done in whichever order helps most first. Neither one depends on the other.

No. SEO, Google Ads and social media are run by our sister brand, ClickSync Marketing.

One automation is usually days rather than weeks once we agree what it does. Store builds take longer and come with a schedule, because the timeline depends on how many products and how much content need work.

Tell us what you want to improve.

A short call to work out what the job is, what it would take and what it would cost.

Talk to us