Carrtel's AI receptionist answers the calls your team cannot take. It says it is an assistant, takes the caller's name, number and what they need, and sends it to you in writing. You keep your number, callers can ask for a person, and plans are month to month from $299 a month plus $299 setup. Hear it: (825) 425-5242.
What an AI receptionist costs in Canada, comparedIs this for me?
Four moments a call goes unanswered.
It covers the calls that were going to become voicemail, not the ones your team would have picked up anyway.
Outside working hours
Evenings, weekends and holidays, when the alternative is a voicemail you hear the next morning.
While the line is busy
A second caller getting an engaged tone is a caller ringing someone else instead.
During the job itself
On a roof, under a sink, with a customer in the chair — the times when picking up is the wrong call.
When everyone rings at once
The morning after a storm, or after an ad goes out, when there are more calls than people.
Interactive example
What does the AI receptionist do on a call?
It says it is an assistant, asks what the caller needs, takes their name, number and job, and either books a time or takes the request for your team. It does not make up prices, and anything it was not set up for goes to a person. Pick a scenario, make the caller's choices, and follow the path it takes. A worked example of how a build is set up.
The office closed four hours ago. Otherwise this is a voicemail heard in the morning.
Next
The call starts when the demo is in view.
Captured on the call
00Nothing yet. Fields appear as the caller says them.
What happened next
00Nothing yet. Actions appear the moment the system fires them.
The text thread the caller receives appears here when the call ends.
The job card that lands in your inbox appears here when the call ends.
The booked or released slot is drawn here when the call ends.
A worked example. Names, times and details are scripted for the demo. The live version answers on our own line, (825) 425-5242.
Interactive example
Then it books the job.
Play the caller: choose an hour, then change your mind or ask for a person, and watch the diary, the confirmation text, the invite and the reminders follow.
The assistant starts when the example is in view.
Tap or focus an hour to read what is in the diary.
Next
The booking starts when the example is in view.
Caller’s phone
00The confirmation text appears here once an hour is booked.
Calendar invite
Not yetThe invite that lands in the calendar appears here once an hour is booked.
Reminders
Not yetTwo reminders are set from the booked hour: the day before, and two hours before.
A worked example. Names, times and details are scripted for the demo.
What you get
What lands in your records.
- Their name and the number to call back on
- What the job is, in their own words
- The address, where that matters
- How urgent it is, and whether it needs someone today
- The whole conversation, written out and attached
What it does not do
The boundaries, stated up front.
Each of these is a design decision. Together they are what make the line safe to put in front of your customers.
It identifies itself
The line says it is an assistant taking details for the team, so a caller knows who they are speaking to from the first sentence.
It does not make up prices
Quotes come from a person. It can read out a price you have already published, but it will not guess at a job it cannot see.
It hands over rather than guesses
Anything outside what it was set up for becomes a flagged message with the conversation attached, so a person picks it up already knowing what was said.
It does not replace whoever answers your phone
When your team is free, calls reach them the way they do now. This covers the gap, not the job.
Questions
AI receptionist: common questions
Related
Works alongside.
Missed-call text-back
Text people back within seconds of a missed call.
Calls, bookings & follow-up
Everything else this sits alongside.
Automation reporting
See what your systems actually did.
Pricing
What the plans include, published.
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Hear it answer.
Our own line runs the same system. Call it and hear how it handles a real enquiry, then put it on your number.
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