Skip to content

Insights · 5 min read

How to move to Shopify without losing your Google traffic

Updated · Carrtel Solutions

Drafted with AI assistance from the sources linked below; checked and approved by Carrtel Solutions.

The short answer

Search traffic survives a move to Shopify when every old address that earns visits points at its new home before launch day. Export the pages Google sends visitors to, map each one to its Shopify address, import the map into Shopify's URL redirects, and test it on the new store before the domain moves. Shopify fixes part of every address for you: products live under /products/, collections under /collections/ and pages under /pages/. Most traffic lost after a move comes from addresses nobody mapped.

Why rankings drop after a move

Google ranks web addresses, not stores. When an address that used to show a product starts answering "page not found", Google eventually drops it from its results, and the visitors it used to send go with it. The new store can be better in every way and still start from nothing in search.

A permanent redirect is how you tell search engines and browsers that a page has moved. A visitor or a crawler asking for the old address is sent to the new one, and the page keeps its place in search much more often than a page that disappears. Shopify's URL redirects are permanent redirects.

So the question that decides whether a move hurts is not which theme you pick. It is whether every address that matters has somewhere to go.

Shopify decides part of every address

On Shopify, products live at /products/ followed by the product's handle, collections at /collections/, content pages at /pages/, and blog posts at /blogs/ followed by the blog's name. You choose the handle, the last part. You do not choose the folder.

Other platforms use different patterns. WooCommerce puts products under /product/ by default and categories under /product-category/; Wix Stores uses /product-page/. Many stores changed their platform's defaults years ago, so check your own addresses rather than assuming. The WooCommerce to Shopify migration page maps the default WooCommerce addresses to their Shopify equivalents.

The practical result is that almost no address survives a platform move unchanged. That is normal, and it is why the map matters more than anything else in the project.

Build the list of addresses that matter

Start with Search Console. Its Performance report lists the pages Google actually sends people to, and its Links report shows which pages other sites link to. Those two lists are the addresses you cannot afford to lose. The web interface limits how many rows it exports, so a larger store should also crawl its old site.

Add the old store's sitemap, the landing pages from your analytics, and any addresses printed on packaging, flyers or in old emails. Include blog posts, category pages and image or PDF links that earn traffic, not only products.

Put everything in one spreadsheet with a column for the old address and a column for the new one. That spreadsheet is the redirect map, and it doubles as the checklist for launch day.

Give every old address one sensible destination

Where the same product or page exists on the new store, point the old address straight at it. Where it does not, pick the closest useful page: a discontinued product goes to its collection, a retired category to its nearest replacement.

Resist sending everything to the home page. Google's guidance on site moves (opens in a new tab) warns that redirecting many old addresses to one unrelated page, such as the home page, can be treated as a soft 404, much like a missing page, and a customer who clicked a specific product does not want your front door.

Avoid chains. If the old store already redirected address A to address B, point both at the final Shopify address rather than at each other. Addresses with query strings (a ? followed by filters) are a special case: Shopify notes that redirects from them may not behave as expected, so map the clean version of the address and test the rest.

Load the redirects and test them before the switch

Shopify's URL redirects (opens in a new tab) live under Content, then Menus, then View URL redirects in the admin, and they can be imported from a CSV file, so a map of hundreds of rows does not have to be typed in. A store can hold up to 100,000 redirects outside the Plus plan.

One rule catches people out: a Shopify redirect only works when the old address would otherwise show "page not found". If a live page exists at that address, the page wins. That matters when an old and a new address happen to collide.

Before the domain moves, test the map on the new store's own address: request each old path and confirm it lands on the right page, not the home page and not an error. Test in a private window: Shopify notes that browsers cache these redirects, so a redirect you corrected can still look wrong in a browser that followed the old one. After launch, changing a product or collection handle in the "Search engine listing" section offers to create a redirect for you; leave that option ticked.

What to watch in the first weeks

Submit the new store's sitemap in Search Console. Shopify generates one automatically at /sitemap.xml.

Then watch the Pages report for "Not found (404)" entries and give each one a redirect. Compare clicks on the mapped pages with the weeks before the move. Some movement in rankings for a few weeks is common while Google re-reads the site; addresses that keep returning errors are the thing to fix, not the normal settling.

A free Shopify store review of the live store is a quick outside check that the theme and apps running are the ones you expected.

Keep the redirect map after launch. It is the record of what moved where, and it answers the question someone will ask in six months about a page that seems to have vanished.

When to wait

Do not move in the weeks before your busiest season; a quiet month gives the redirects time to settle. And if most of your search traffic lands on a large content library that WordPress publishes well, weigh that before moving it, because the move is a publishing decision as much as a shop one.

Google ranks addresses, not stores. Map every address that earns visits, test the redirects before the switch, and watch the not-found report after it.

Sources

Tell us what you want to improve.

A short call to work out what the job is and put a number on it.